The cleaning and security team at Market Place Shopping Centre received the Community award for their wonderful initiative, the chatty bench. Launched in January, the chatty bench invites community members who feel lonely or just want a chat to sit and engage with the team. This initiative has made many customers feel 'loved and appreciated', creating a positive and inclusive atmosphere in the centre.

"The chatty bench initiative has brought a much-needed sense of community to the mall. The feedback from our customers has been fantastic, and it’s heartening to see the positive impact it has had. Our cleaning and security team’s dedication to making everyone feel valued is truly commendable."  

Rachel Townsend, General Manager - Market Place Shopping Centre

Connor received the Core Values award in recognition of the exceptional service he provides as part of the Campus Support Team at Bedford House, University of Liverpool.  Known for his conscientiousness, pleasant demeanour, and strong work ethic, Connor has been consistently applauded by the client for his outstanding daily contributions.

" Connor’s unwavering hard work, commitment and enthusiasm have made a significant impact on-site.  He is a real asset to Anchor Group Services as a front-line security officer"  

Alex Hiles, Chief Operating Officer

Dave was nominated for the Innovation award by a client, for his exceptional work on the Enhanced DBS portal. The award highlights his innovative approach and meticulous attention to detail, which were crucial in ensuring a seamless transition for a newly awarded cleaning services contract in the North East.

"Dave's forward-thinking and proactive solutions have significantly enhanced our processes and set a new standard for excellence. His commitment to innovation is truly inspiring."

Head of HR, Sue Tait

"Our security team's quick thinking and coordinated efforts were exemplary. Baz, Matthew, and Duncan demonstrated outstanding courage and professionalism in ensuring the safety of the community. Their actions truly embody the spirit of service and protection." 

Andrew Pleavin, Operations Manager

Asseffa was nominated for an award by his manager, for his exceptional performance and unwavering commitment to excellence at Media City.  He has consistently gone the extra mile, demonstrating integrity, empathy, solidarity, and moral values in every aspect of his work and community involvement. His leadership and dedication are truly inspiring.

"Asseffa sets an outstanding example through his dedication and moral values, both in his professional role and in the wider Media City community. His leadership is truly inspiring."

Key Account Director Roz Rushfirth

The Charter Walk cleaning team received the Team award for their outstanding performance.  They have been recognised for their dedication to maintaining the highest cleaning standards on site.  Retailers and external stakeholders consistently praise the team for their commitment to excellence.  Their daily resilience and exceptional teamwork, along with innovation initiatives, have significantly enhanced the cleanliness and overall experience for everyone visiting or working at the shopping centre.

"The cleaning team’s dedication to their centre has made remarkable improvements to the site. They have been recognised for a number of external rewards as a result.  I’m proud to reward them internally for their great work, over the last 20 years!"

Rozalia Rushforth, Key Account Director.